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FAQs

How long will it take to receive my order?

Our total delivery time is a combination of production and shipping. Total Delivery Time = Production Time (e.g., 3-5 business days) + Shipping Time. For US orders, the total estimated delivery time is typically 8 to 13 business days. For detailed information, please see our Shipping Policy.

How can I track my order?


Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number. Please allow up to 48 hours for the tracking information to become active in the carrier's system. You can also visit our "Track Your Order" page for updates.

Do you offer free shipping?


Yes, we do! We offer complimentary free standard shipping on all orders of $160 USD and up. For orders below this amount, a flat rate shipping fee will apply. The final shipping cost will be calculated and displayed at checkout.